Communications and Engagement Manager
Sept. 30, 2022
Job Title: Communications and Engagement Manager
Reports To: Executive Director
General Objective: To advise and implement the marketing and public relations efforts of NCJW Minnesota. To manage and strengthen the organization’s community service programs and network of volunteers.
Position Description: The Communications and Engagement Manager cultivates relationships with community members, volunteer leaders, and partner agencies to advance the mission and impact of NCJW Minnesota. They are responsible for external communications in a variety of written and digital formats, development and implementation of community service programs, and the growth and stewardship of NCJW’s network of volunteer advocates. A team-player for a small organization within a national network, the Communications and Engagement Manager also supports advocacy, leadership development, and events, as well as other duties as assigned.
Primary Duties and Responsibilities
- Develop, implement and monitor an annual communications plan and content calendar for NCJW Minnesota.
- Oversee and coordinate the creation, design, and distribution of communications (including, but not limited to, social media, annual report, electronic newsletters, event promotion, and external press releases and advertising), integrating national NCJW branding criteria where applicable.
- Manage the NCJW Minnesota website, including event registration and general inquiry forms.
- Advise on annual communications and marketing budget, and work with outside vendors for media and marketing as needed.
- Develop and maintain media relationships, write and distribute press releases.
- Serve as a marketing and communications resource to volunteers and staff.
Community Engagement Responsibilities:
- Develop and manage direct service initiatives that align with NCJW’s mission and values to promote equity in the community.
- Staff the Outreach and Engagement committee, helping its leaders plan and facilitate meetings and advising on strategies for sustaining and growing NCJW’s network of advocates.
- Cultivate relationships with partner agencies and volunteer leaders in order to support and expand existing community service programming, and conceive and implement new direct service initiatives.
- Partner with volunteer leadership to recruit, train, and recognize volunteers. Maintain communication with all volunteer program leaders to identify challenges and opportunities.
- Build capacity and sustainability by identifying and cultivating new leaders in partnership with the Executive Director, Board and committee members, and volunteer program leads.
- Manage online volunteer registration systems and help to ensure that accurate contact records are maintained.
- Participate in program budgeting and track program expenses, impact, and utilization statistics.
- Assist in the conceptualization, planning, and implementation of Outreach and Engagement, social, and volunteer events (virtual or in-person).
- Support the Executive Director in staffing Advocacy Committee and leadership development efforts.
- Manage the Courts Matter Minnesota coalition project activities and communications.
Experience and Qualifications Requirements:
- Degree and/or equivalent experience in marketing, program management, and/or volunteer and community engagement.
- Excellent written, digital, and verbal communication skills, including knowledge of social media strategy and basic graphic design experience.
- Excellent organizational skills, including flexibility to handle multiple tasks/priorities.
- Proficiency with Microsoft Office, Google Workspace, and Zoom conferencing system.
- Experience with or ability to learn volunteer/data management systems and basic graphic design software.
- Capacity to establish and maintain positive working relationships with staff, volunteers, and community partners.
- Demonstrated commitment to equity, inclusion, and diversity, and an ability to work respectfully with sensitive and confidential information.
- Commitment to collaboration, growth, and having fun.
- Ability to work occasional evenings and Sundays.
- Some understanding of Jewish culture and/or familiarity with the Twin Cities Jewish community is preferred.
Salary, benefits, and other information:
- This is a full-time exempt position (40 hours per week) with flexibility to work in a hybrid (partially or mostly remote) or office environment.
- Annual salary of $48,000 – $55,000
- Healthcare stipend, simple IRA, generous PTO benefits, internal education and training benefits, and approximately 20 paid holidays per year.
- For the safety of our team and community, all employees are required to have received a COVID-19 vaccine. Accommodations can be made as needed for medical or religious reasons.
The National Council of Jewish Women Minnesota is an equal opportunity employer. We encourage applications from all qualified individuals without regard to race, religion, color, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status.
How to Apply
Please send a resume and cover letter to Erica Solomon at [email protected].