Job Title:
Director of Operations
Organization Name:
Job Type:
Full-time
Salary Range:
$85,000-$115,000
Deadline:
Open until filled
Position Summary:
The Director of Operations (DOO) is a senior leader responsible for the overall management and execution of Bet Shalom Congregation’s administrative, financial, and operational functions. Working in close partnership with clergy and lay leadership, the DOO ensures that the synagogue’s systems, staff, and facilities effectively support its religious, educational, and community mission.
This role requires both hands-on operational leadership and the ability to build for the future. The DOO will initially engage deeply in day-to-day operations and, over time, is expected to develop systems, strengthen team capacity, and delegate responsibilities to enable a transition toward more strategic leadership. As the role evolves, the DOO will serve as a key strategic partner to the Senior Rabbi and Board, helping to guide organizational planning, prioritization, and long-term sustainability.
Primary Duties and Responsibilities
Organizational Leadership & Governance
- Serve as the central administrative leader, implementing policies and priorities established by the Board of Trustees and Executive Committee
- Partner closely with clergy, Board leadership, and senior staff to support effective planning, decision-making, and execution
- Participate as an ex-officio member of the Board and Executive Committee
Operations & Administration
- Oversee administrative systems and daily operations to ensure efficiency, consistency, and high-quality service
- Establish, implement, and continuously improve operational policies, procedures, and workflows
- Design and implement scalable systems and processes to support organizational growth
- Ensure effective internal communications, information management, and use of technology platforms
Financial Management
- Oversee financial operations in partnership with the Treasurer and Bookkeeper, including budgeting, reporting, cash flow, and internal controls
- Ensure accurate management of dues, contributions, payroll, and financial systems
- Support long-term financial sustainability through planning and alignment of resources
- Translate financial data into actionable insights and recommendations for leadership
- Human Resources & Team Leadership
- Build, structure, and lead a high-performing administrative and operations team
- Identify and leverage opportunities to utilize part-time staff and volunteers effectively
- Oversee hiring, onboarding, performance management, and professional development
- Foster a collaborative, accountable, and mission-driven workplace culture
- Design roles and responsibilities to ensure appropriate delegation and reduce reliance on the DOO for routine tasks over time
- Ensure compliance with employment policies, training requirements, and HR best practices
Facilities & Security
- Oversee the management, maintenance, and security of synagogue facilities
- Partner with the Building & Grounds Committee on long-term planning and capital needs
- Manage vendor relationships and external use of facilities
- Community Experience & Engagement
- Ensure a welcoming, responsive, and well-coordinated experience for members, visitors, and community partners
- Support clergy and staff in delivering high-quality programs, services, and lifecycle events through strong operational execution
- Oversee systems that support membership engagement, communications, and data management
Program & Event Operations
- Oversee logistical planning and execution of synagogue-wide programming, including Shabbat, holidays, and major events
- Partner with clergy, staff, and lay leaders to ensure programs are aligned with organizational goals and executed effectively
- Development Support
- Collaborate with lay leadership on fundraising initiatives and events that support the congregation’s financial health
Organizational Development & Strategic Leadership
- Assess current operational structure, workflows, and staffing to identify opportunities for efficiency and scalability
- Build and develop a team structure that appropriately distributes responsibilities across staff and volunteers
- Transition responsibilities over time to create capacity for strategic leadership
- Serve as a strategic partner to the Senior Rabbi and Board on long-term planning, prioritization, and execution
Experience and Qualifications Requirements:
Required / Preferred Qualifications
- Bachelor’s degree required; advanced degree (MBA, MPA, or similar) preferred
- 5+ years of progressive leadership experience in operations, administration, or organizational management (nonprofit experience preferred)
- Demonstrated experience managing budgets, financial systems, and organizational operations
- Experience supervising and developing staff, with a track record of building effective teams and delegating responsibilities
- Proven ability to design and implement systems, processes, and operational improvements
Skills and Competencies
- Strong leadership and interpersonal skills, with the ability to build trust and collaborate with clergy, staff, and lay leaders
- Strategic thinker with the ability to translate vision into actionable plans
- Highly organized, with strong project management and problem-solving skills
- Financial acumen and ability to interpret and communicate financial information
- Excellent communication skills, both written and verbal
- Ability to manage multiple priorities in a dynamic, community-oriented environment
How to Apply
Please send your resume and any other pertinent information to [email protected]