Job Title:
Volunteer Receptionist
Organization Name:
Jewish Family and Children’s Service of Minneapolis
Job Type:
Volunteer
Deadline:
Open until filled
Position Summary:
3-8 a week on regularly scheduled day(s) as agreed upon with supervisor and occasional additional shifts as back-up for the JFCS Administrative Professionals team (APT)
Primary Duties and Responsibilities
Duties:
- Greet visitors and direct them to appropriate staff
- Answer and direct incoming phone calls in a timely and polite manner
- Manage interactions with professionalism, including boundaries and confidentiality of participants and staff
- Retrieve and forward voicemails
- Process and distribute mail to staff folders
- Contact clients that need appointment reminders
Training:
The following will be provided by JFCS’ Administrative Professionals Team: MS Excel data entry, MS Outlook email and calendaring, client check-in process, open and distribute mail, voicemail software, multi-line phone, faxing, copying and safety training.
Experience and Qualifications Requirements:
* Friendly, compassionate, and enjoys interaction with others; a sincere and natural desire to do what it takes to help others, including participants and other guests.
* Abilities include problem-solving, active listening, and strong communication skills. Microsoft (MS) Office experience is preferred.
How to Apply
Submit online form found at https://jfcsmpls.org/volunteering-application/
