Volunteer Receptionist at JFCS Minneapolis

Job Title:

Volunteer Receptionist

Organization Name:

Jewish Family and Children’s Service of Minneapolis

Job Type:



Open until filled

Position Summary:

3-8 a week on regularly scheduled day(s) as agreed upon with supervisor and occasional additional shifts as back-up for the JFCS Administrative Professionals team (APT)

Primary Duties and Responsibilities


  • Greet visitors and direct them to appropriate staff
  • Answer and direct incoming phone calls in a timely and polite manner
  • Manage interactions with professionalism, including boundaries and confidentiality of participants and staff
  • Retrieve and forward voicemails
  • Process and distribute mail to staff folders
  • Contact clients that need appointment reminders


The following will be provided by JFCS’ Administrative Professionals Team: MS Excel data entry, MS Outlook email and calendaring, client check-in process, open and distribute mail, voicemail software, multi-line phone, faxing, copying and safety training.

Experience and Qualifications Requirements:

* Friendly, compassionate, and enjoys interaction with others; a sincere and natural desire to do what it takes to help others, including participants and other guests.

* Abilities include problem-solving, active listening, and strong communication skills. Microsoft (MS) Office experience is preferred.

How to Apply

Submit online form found at https://jfcsmpls.org/volunteering-application/